Offering customers the convenience of buy online pickup in store and ship to store, and transparently speeding up delivery to homes with ship from store, can be a daunting task. Download Multichannel Merchant’s special report on omnichannel fulfillment and learn.
In general the omnichannel experience for customers is not matching up to its promise, research firm L2 found in its annual Digital IQ Index of retailers. See which firms scored high in the index, and what they’re doing right.
Like on-demand movies and music, consumers today expect retail on-demand. They are willing to pay more for a fast and efficient shopping experience. This trend is driving retailers to use a variety of innovative offerings, from digital dressing rooms to innovative mPOS technology, to enhance the customer journey.
Feelunique, a European online beauty retailer, has doubled its quarterly web sales after it launched a Chinese language ecommerce site. See how the company was able to overcome obstacles and realize such success in a difficult cross-border market.
PayPal and MasterCard announced an expansion on their existing partnership that will enhance the consumer experience making MasterCard a payment option within PayPal. See what options consumers and small businesses will have available to them with this new expansion.
Multichannel Merchant for the week of 9/8/2016 Which Cross-Border Shipping Choice is Right for your Business? Your cross-border shipping definitely matters, and customer expectations with respect to shipping and delivery … Continue Reading →
It’s clear that selling products both online and offline is incredibly beneficial to customers and retailers alike. See how marketers are making the most of omnichannel marketing and what can be done to address the challenges today.
Staples is making it easier for parents to go back-to-school shopping with its new “scan my list” feature allowing customers to scan their list and providing them the best products needed, all within the mobile application. See how Staples is doing this what it will mean for customers.
While consumers are still winding down summer vacations and gearing up for back to school, those in the retail business know preparations for the holiday shopping season have already started. Here are seven tips to prepare your ecommerce site and other digital properties for the holiday shopping season.
PayPal and Visa have entered a strategic partnership and recently outlined a number of anticipated benefits from the collaboration. While industry observers suggest the move will expand PayPal’s acceptance at point-of-sale locations and drive more Visa transactions across PayPal’s digital payments platform, the ensuing analysis has primarily focused on the key implications for the payments industry and how the partnership is likely to impact consumers and merchants.