MCM O+F Advisor 3-28-18

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 3/28/2018 Another Great Ecommerce Operations Summit on Tap Next Week It’s hard to believe, but Ecommerce Operations Summit is upon … Continue Reading →

Are Loyalty Programs Still Doing Their Job?

| Greg Zakowicz

It’s a pretty disloyal world out there, but can you really blame the consumer? Online shopping has never been easier, and stores have been stepping over each other to see who can offer the deepest discount. Find out whether loyalty programs are still working for retailers.

MCM Week in review 3/23/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/23/2018 FedEx Office Opening Branches in 500 Walmart Stores Walmart will open FedEx Office branches in … Continue Reading →

MCM O+F Advisor 3-21-18

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 3/21/2018 DHL eCommerce Launches Same-Day Service in the U.S. Going head-to-head with UPS and FedEx, which have owned the domestic … Continue Reading →

How More Brands Are Choosing to Build Loyalty by Giving Back

| Daniela Forte

When customers think about brands that give back, they may immediately think of TOMS, whose mission is to give a pair of shoes to children in need in over 70 countries with every pair sold. Today several other brands have followed TOMS’ lead in their own efforts to give back.

MCM Ecommerce and Marketing 3-20-18

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 3/20/2018 Walmart Whistleblower Claims Ecommerce Results Overstated A former director of business development for Walmart claims in … Continue Reading →

Project Management: The Key to Peak Holiday Season Success

| JD Woods

Another peak holiday season is in the books and ecommerce and operations professionals are evaluating how well their fulfillment processes performed during the most challenging and important time of the year. A key success factor is establishing good project management in advance to mitigate challenges that arise.