Although the jury is still out as to whether the Summer Olympics in Brazil will serve as a vital lifeline or a costly folly, there is one aspect that inspires universal agreement: Olympic participants, hundreds of thousands of visiting fans, and even native Brazilians need to feel secure and comfortable when making purchases in a country well known for its credit card cloning activities. Here are several examples of how to win in the payment Olympics.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 07/13/2016 PetSmart Selects OMS from Manhattan Associates for Omnichannel PetSmart has selected an enterprise Order Management System (OMS) to help … Continue Reading →
The role of a store associate should be to serve their local online customers just as much as their in-store customers. These omnichannel associates can provide ecommerce shoppers with a much better experience and can bring retailers the following three benefits.
The workplace of the future will be the most advanced the world has ever seen. Instead of traditional business models focused on simply delivering goods from one location to another, companies are now working across all channels to deliver a seamless omnichannel experience.
A new study from Bizrate Insights, a division of Connexity, shows that 31% of online buyers have used in-store pick-up in the past year with 13% saying they have considered abandoning a purchase because in-store pick-up wasn’t offered.
The clock is already ticking for retailers to get their holiday strategies in place, there is only a few months for them to get everything ironed out before the rush begins. Here are some useful tips to get the ball rolling on holiday 2016.
With more and more consumers turning to ecommerce to shop, it only makes sense that retailers start thinking about going global with their business. Here are several options that will help you make the decision easier.
We’re still a long way from the superintelligence of the future. But AI is on the rise, and it’s already driving change in retail and consumer businesses. See what ways artificial intelligence will benefit retail and ecommerce.
User-generated content plays a pivotal role in meeting the need for authenticity, showcasing brands’ offerings while driving shopper interaction. Peer-to-peer endorsements are especially powerful, with 53% of millennials admitting UGC influences their purchases, seamlessly inserting consumers into the brand-building process. Here’s why merchants must take advantage of the opportunities that UGC offers to improve engagement, purchase intent, and brand loyalty.
As mobile and online shopping become increasing popular, all retailers are looking for ways to break down silos and provide a seamless digital experience. Retailers are having to move beyond the barriers to bridge in-store, online and the mobile experience.