Pittsburgh, PA, Dec. 12, 2019 — TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, today announced new upgrades for its popular integration with Adobe (Magento), … Continue Reading →
Atlanta, GA, Dec. 11, 2019 – GreyOrange, a global software and mobile robotics provider that leverages artificial intelligence and machine learning to optimize fulfillment operations, today announced the latest release … Continue Reading →
With rising demands and increased competition, retailers can capture the attention of digitally saturated consumers through enhanced, experiential shopping, to attract them to both physical and virtual stores. Whether online, mobile or in store, this omnichannel experience has to be consistent, seamless and intuitive.
Kibo’s Unified Commerce Cloud now delivers more extensible and configurable order management capabilities to current and future clients Dalla, Dec. 5, 2019 — Kibo announced today the release of new … Continue Reading →
Cloud-based CRM platform startup Kustomer has raised $60 million in a round led by Coatue with participation from current investors Tiger Global Management and Battery Ventures, bringing its total haul to $173.5 million as it pursues titans Zendesk and Salesforce. The company plans to build out R&D and open its first European office.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 12/11/2019 How JOANN Stores Upped Its Customer Service Game JOANN Stores, a specialty retailer of crafts and fabrics, has seen … Continue Reading →
Home decor and furnishings retailer achieves 8% revenue boost through website content customization for different visitors in real time New York, NY, Nov. 19, 2019 – Ecommerce-first home decor and … Continue Reading →
In 2019, over half of shoppers say they’re conscious of the environmental practices of retailers they shop with. At the same time, they love overnight shipping and free returns, which impact the environment. Retailers, striving to please consumers and be sustainable, are caught in the middle. Here are some ways to address the dilemma.
Sunnyvale, CA, Nov. 13 – eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Salesforce, Fall 2019 Edition. Powered by AI and knowledge and … Continue Reading →
Allows for Rapid Deployment of Smartphone Capabilities Without Replacing an Entire Call Center Stack SAN FRANCISCO, CA – Nov. 7, 2019 — UJET, Inc., a leading provider of customer support … Continue Reading →