Microsoft Steps Up in Commerce World with Dynamics 365 Offering

| Mike O'Brien

Microsoft has added new features and functions to its Dynamics 365 platform that allow retailers to create product pages with reviews and ratings, based on its Azure cloud services platform that goes head-to-head with Amazon’s dominant AWS offering.

Ecommerce Operations Summit 2020 Set to Rock Orlando

| Mike O'Brien

There’s a little bit of everything on tap at Ecommerce Operations Summit 2020, to be held April 14-16 in wonderful Orlando, FL. From keynotes by executives at Neiman Marcus and REI to new e-grocery and robotics tracks, preconference workshops and lots of great networking, it’s a not-to-be-missed event for industry pros.

Merchants Have Fallen Behind in Payment Innovation, Study Reveals

| Daniela Forte

Merchant companies have fallen behind the retail banking and fintech industries in terms of payments innovation. A new report from ACI Worldwide and Ovum details regional differences in terms of progression along the innovation maturity curve, as well as the characteristics of organizations that are ahead of the pack.

High-End Candy Maker Sugarfina Files for Chapter 11 Bankruptcy

| Daniela Forte

Delicious champagne-flavored gummy bears couldn’t save Sugarfina from filing for Chapter 11 bankruptcy protection. As sweet as it is, the company fell victim to the decidedly more sour challenges of the current retail climate as it expanded from online to malls.

Amazon, Walmart Will Dominate E-Grocery Food Sales Through 2024

| Mike O'Brien

Amazon and Walmart will continue to slug it out atop the world of global e-grocery food sales, with the ecommerce giant projected to pass the world’s largest brick-and-mortar retailer by 2024 with revenues of $15 billion, compared to $14 billion, according to a new report from research firm Edge by Ascential. The projected CAGR through 2024 is 13%.

O+F Advisor 9/4/19

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 9/4/2019 Omnichannel Merchants Shift Closer to the Customer As consumer behavior shifts and omnichannel retailing grows, retailers are getting closer … Continue Reading →

Omnichannel Merchants Shift Closer to the Customer

| Ken Fleming

As consumer behavior shifts and omnichannel retailing grows, retailers are getting closer to customers to improve service and help ensure profitability. Increasingly, they look to four key areas where shifts can make fulfillment more efficient: Retail footprint; manufacturer direct shipping; 3D print & ship; and pickup sites.

State-of-the-AR Retail: Where’s Its Biggest Value?

| Kate Prohorchik

By 2025, the global augmented and virtual reality market is predicted to reach $814.7 billion, in no small part due to the rapid commercial adoption. For marketers and retailers, this booming, increasingly accessible technology with numerous applications can be especially attractive.