Leveraging the Right Data to Enhance the Customer Experience

| Mark Smith

With the booming popularity of IoT devices, marketers might feel overwhelmed when it comes to tapping into the potential of all that customer data. Here is how retailers can make better use of the wealth of data to enhance the customer journey.

MCM Ecommerce and Marketing 11-21-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 11/21/2017 Overcoming 5 Key Cross-Border Fraud Issues Serving customers in new global regions is an exciting venture … Continue Reading →

MCM The Week In Review 11-17-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/17/2017 Walmart Increases Prices for Some Online Products Walmart started charging higher prices online than in … Continue Reading →

MCM O+F Advisor 11-15-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 11/15/2017 Anticipate Customer Desires with Precision Inventory Planning Big data analysis has revolutionized the understanding of customer demand, providing visibility … Continue Reading →

Several Factors Determine Holiday Season Success for Retailers

| Daniela Forte

Every channel in the shopper’s path to purchase is expected to play a major role this holiday season, according to a study by Astound Commerce that detailed several key success factors for retailers. See what these factors are and how retailers can benefit from them.

MCM The Week In Review 11-10-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/10/2017 USPS Offers Retailers Next-Day Delivery on Sundays Just ahead of the holidays, the U.S. Postal … Continue Reading →

MCM O+F Advisor 11-8-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 11/8/2017 Gap Inc. Ups Holiday Omnichannel Game with New Gifting Service Gap Inc. is adding a new wrinkle to the … Continue Reading →