MCM O+F Advisor 6/12/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 6/12/2019 UPS Offers ShopRunner Trial to My Choice Members Five months after investing in two-day ecommerce delivery and returns service … Continue Reading →

Reducing Expenses by Streamlining Your Ecommerce Supply Chain

| Brian Barry

There are many opportunities to make your SCM more efficient, reduce costs and provide higher service levels to customers, including in sourcing, storage, fulfillment, distribution, IT and transportation. Here are four major ecommerce supply chain areas that you can streamline to reduce your overall fulfillment costs.

MCM O+F Advisor 6/5/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 6/5/2019 Thinking Outside the (Subscription) Box In a saturated industry, subscription box companies need a differentiator to succeed. From Blue … Continue Reading →

Stein Mart Looks to Amazon Lockers, Other Initiatives to Boost Sales

| Mike O'Brien

Stein Mart has become the latest retailer to partner with Amazon, betting that increased traffic to the ecommerce giant’s lockers in the back of its stores for order pickup and returns will translate to sales for the struggling discount chain. The lockers will be located in about 200 of Stein Mart’s 283 stores by early June.

MCM O+F Advisor 5/29/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/29/2019 13 Ways to Get Ready Now for Peak Holiday Season Fulfillment By now you should have your peak holiday … Continue Reading →

MCM Ecommerce and marketing 5/28/19

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 5/28/2019 How to Master Your Global Payments Strategy The global payments landscape is ever changing as new … Continue Reading →

Walmart Sees 37% Sales Growth in Ecommerce in Q1

| Daniela Forte

Walmart reported 37% growth in ecommerce sales in the first quarter, with online grocery, home and fashion categories as the primary drivers. Total revenue for the quarter was $123.9 billion, an increase of $1.2 billion or 1%.

Direct-to-Consumer Omnichannel Personalization Without the Creep Factor

| Mark Smith

For most companies, customer experience is the new battlefield and the so-called “creep factor” is a concerning issue. In 2018, 24% of customers believed that ads they were shown were relevant, and three-fourths of those believed they were “creepy.” As companies move their personalized targeting to all channels, not just ads, it is even more important to ensure they don’t cross the creepy line.

MCM O+F Advisor 5/22/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/22/2019 Amazon’s One-Day Shipping: The Real Story for Retailers If Amazon owns nearly half of the U.S. ecommerce market, why … Continue Reading →