Bed Bath & Beyond CEO Steps Down Amidst Struggles

| Daniela Forte

Steven Temares, CEO of Bed Bath & Beyond since 2003, is stepping in the midst of pressure from three activist investors with a 5% stake as the company struggles against larger competitors offering cheaper private label brands.

Optimizing Omnichannel Returns to Reduce Inventory Levels

| Curtis Greve

As online sales grow at double-digit rates, ecommerce returns are growing even faster, typically three to four times greater than for stores, and carry a high level of value. The opportunity is to get online returns from the store back to fulfillment centers quickly in order to maximize their value. Here’s how to make it happen.

Ecommerce Operations Summit 2020 Call for Speakers Now Open

| Mike O'Brien

The 9th annual Ecommerce Operations Summit will be held April 14-16, 2020 at the Marriott Orlando World Center in Orlando, FL, and the call for speakers is now open! If you are an industry professional with your finger on the pulse and have a great story to share with your peers, we want to hear from you!

MCM O+F Advisor 5/15/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/15/2019 Ecommerce Operations Summit 2020 Call for Speakers Now Open The 9th annual Ecommerce Operations Summit will be held April … Continue Reading →

4 Attributes of a Highly Successful Digital Engagement Strategy

| Anthony Stevenson

Where do your customers spend their precious free time – and, more importantly, their money? The answer is increasingly on digital channels, especially websites and apps on mobile devices. Here is how to use this channel effectively for your retail business.

How to Master Your Global Payments Strategy

| Daniela Forte

The global payments landscape is ever changing as new technologies like Apple Pay, WeChat Pay and several others help make frictionless cross-border payment a reality. Here is a look at how to master your global payments strategy.

3 Projects to Offset Ecommerce Fulfillment Center Labor Costs

| Brian Barry

This may be the perfect storm: A tight labor market insufficient for growth and holiday hiring. Are your ecommerce fulfillment center operations becoming efficient quickly enough to offset these labor increases? For most companies the answer is a resounding NO. Here are three projects to help you drive more productivity.

MCM O+F Advisor 5/7/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/7/2019 Same-Day Delivery Service Dolly Raises $7.5M in New Funding Same-day delivery services startup Dolly has raised $7.5 million in … Continue Reading →

MCM O+F Advisor 5/1/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/1/2019 Port Logistics Group Acquires Whiplash Merchandising Third-party logistics provider Port Logistics Group has acquired Whiplash Merchandising, a provider of … Continue Reading →