MCM The Week In Review 8-4-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 8/4/2017 eBay Guaranteed Delivery Program Launches This Fall This fall, sellers on eBay will be able … Continue Reading →

MCM O+F Advisor 8-2-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 8/2/2017 DHL Supply Chain Growing Use of Augmented Reality Glasses Although Google Glass never took off as a cool augmented … Continue Reading →

MCM Ecommerce and Marketing 8-1-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 8/1/2017 Peak Season Summit: A Chance to Fine-Tune Your Strategy Depending on your business, peak season can … Continue Reading →

eBay Launches Searching and Shopping with Images on Mobile Devices

| MCM staff

eBay announced Image Search and Find It On eBay, new experiences for shoppers to use pictures instead of words to search eBay’s catalog of 1.1 billion items. See how this is changing the way people are shopping and how it offers a more personalized experience for customers.

MCM The Week In Review 7-28-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 7/28/2017 Destination XL Group Launches Mobile App Joining a long line of companies catering to their … Continue Reading →

MCM O+F Advisor 7-26-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 7/26/2017 Successful Ecommerce Packaging: Sustainable and Protective There are many factors that contribute to creating the ideal customer experience, with … Continue Reading →

Making the Most of the Omnichannel Customer Experience

| Maria Haggerty

Although bankruptcies, restructurings and the closing of underperforming brick-and-mortar stores are rampant across the industry, these changes can be seen as an opportunity to adjust to evolving consumer behavior and let customers shop however they want to. Here are three key areas to consider as you rethink the omnichannel customer experience.

MCM Ecommerce and Marketing 7-25-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 7/25/2017 The Basics of Back-End Integration for Your Ecommerce Site Several years ago, before the explosion in … Continue Reading →

Email Expectations vs. Reality: Are You Letting Your Customers Down?

| Greg Zakowicz

Balancing consumer expectations against the realities of online retail is complex, but you can develop a more robust personalization program, especially when it comes to email marketing. Here are a few steps you can take to meet customer expectations in your email marketing strategy.

West Elm Launches Pinterest Style Finder

| MCM staff

West Elm, a furnishings retail brand, has introduced the West Elm Pinterest Style Finder, a new online tool utilizing artificial intelligence to help customers transition style inspiration into products they can buy at West Elm stores and online. See how artificial intelligence will work for the brand’s social media strategy.