O+F Advisor (12/19/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 12/19/2018 Top 3PL List for 2019 Published by Multichannel Merchant Multichannel Merchant has published its fourth annual MCM Top 3PL … Continue Reading →

10 Ways to Analyze Your Peak Season Fulfillment

| Brian Barry

If you haven’t formally evaluated your peak season fulfillment, make this the year you do so. From your analysis of ecommerce operations successes and failures, you can develop a plan to make improvements using a multi-faceted approach. Here are 10 ways to analyze your performance and develop a plan for improvement.

Unifying Customer Data Across Touchpoints to Drive Loyalty

| Sean Keith

Loyalty, as they say, must be earned. For retailers and other merchants in a crowded and competitive marketplace, earning customer loyalty is a top priority. Here is how retailers can leverage connected customer data to drive greater loyalty that leads to retention, repeat purchases and business growth.

MCM Week in Review 12/14/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 12/14/2018 Top 3PL List for 2019 Published by Multichannel Merchant Multichannel Merchant has published its fourth … Continue Reading →

O+F Advisor (12/12/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 12/12/2018 Task Force Says USPS Should Have More Leeway in Raising Rates A report from President Trump’s task force on … Continue Reading →

MCM Ecommerce and Marketing (12/11/18)

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 12/11/2018 Lululemon Announces New Loyalty Program Lululemon has been testing a loyalty program that charges its members … Continue Reading →

Report Finds U.S. Retailers Underperforming in Key Omnichannel Categories

| Mike O'Brien

Given all the attention paid to buy online pickup in store including its popularity with shoppers, only 28% of U.S. retailers currently offer the service, compared to 64% of British retailers providing its cousin, click and collect, according to a report from OrderDynamics. Retailers here were also found lagging in other categories.