Social ROI is All About Strategy, Sharing and Data

| Todd Parsons

Ten thousand Facebook fans are not translating into 10,000 eager customers. And 50,000 Twitter followers don’t necessarily mean a ready supply of buyers. The hard truth is that most retailers haven’t a clue about the bottom-line impact of social marketing. Meanwhile, efforts to acquire fans and followers aren’t getting any cheaper.

Report: Shoppers Open to Cross-channel Shopping

| MCM staff

Nearly half of online purchases in studied categories resulted from showrooming. Significantly, nearly a quarter of these online shoppers intended to buy their item in the store, but ultimately purchased online – primarily due to price and convenience.

NetSuite Acquires Retail Anywhere

| MCM staff

NetSuite Inc. today announced that it has acquired Retail Anywhere, a provider of multichannel retail management solutions designed to improve the retail customer experience. The acquisition builds on NetSuite’s SuiteCommerce platform.

Art.com Inc. Acquires Zenfolio

| MCM staff

Art.com Inc. has announced the acquisition of Zenfolio Inc. Zenfolio is a destination for professional and amateur photographers who need an online platform to upload, display, share, sell and market their photos and services.

Leslie’s Swimming Pool Supplies Acquires Ram Chemical and Supply

| MCM staff

Leslie’s Poolmart, Inc., the world’s largest retailer of swimming pool and spa supplies, is excited to announce the acquisition of Warehouse Pools, Inc. The acquisition includes the operation of 24 Warehouse Pool Supply retail stores and the warehouse and corporate offices of Ram Chemical and Supply.

Potpourri Group Acquires Cuddledown

| Tim Parry

Potpourri Group announced yesterday that last month, it had acquired Cuddledown, Inc., a multichannel direct retailer of high-end bedding related products, for an undisclosed sum.