Building off its Amazon Key offering last fall that lets couriers open smart locks and enter homes to drop off orders, Amazon is now enabling deliveries to the trunks of late-model GM and Volvo vehicles, the company announced.
Today, Oracle announced that O’STIN has deployed Oracle Retail Demand Forecasting, Oracle Retail Planning & Optimization and Veltio APX Supply Chain Planning to create a product replenishment program that proactively … Continue Reading →
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 4/27/2018 Best Buy's Mark Irvin on Supply Chain and Omnichannel Success Mark Irvin, Best Buy’s Vice … Continue Reading →
Sunnyvale, CA and Newbury, UK (April 16, 2018): eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on May 14, 2018 at The … Continue Reading →
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/25/2018 Blockchain: Coming to a Supply Chain Near You The advent of blockchain technology as a tool to enable secure, … Continue Reading →
Cloud computing changed everything for retailers. From brick-and-mortar enterprises to web-only storefronts, the cloud has had a major impact on business, technology and the bottom line.
When it comes to an omnichannel experience, a person doesn’t need to engage in a formal project to assess retail customer experience. After all, we are all consumers and experience it on a frequent basis. Here are some things to think about when providing an omnichannel experience to customers.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/18/2018 Why Ecommerce Customers Want Buy Online Deliver From Store Retailers have been turning to Buy Online, Deliver From Store … Continue Reading →
Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here’s what we found from mystery shopping two major merchants.
Raleigh, NC – April 10, 2018 – GK Software, a global leader in omni-channel retail, today announced the availability of cloud4retail in North America, the first fully hosted and managed … Continue Reading →