Re-Establishing IT Principles in a Unified Commerce World

| Rick Amari

Retailers need to not only reinvent their strategy to meet consumer expectations, but have to reconcile and implement new technology to meet the demands of unified commerce. Here are steps they can take to create a roadmap for connecting legacy and new technology that drives an effective unified commerce approach.

MCM Ecommerce and Marketing 3-20-18

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 3/20/2018 Walmart Whistleblower Claims Ecommerce Results Overstated A former director of business development for Walmart claims in … Continue Reading →

Omnichannel, Mobile Help Boost Abercrombie & Fitch in Q4

| Mike O'Brien

Abercrombie & Fitch reported a strong fourth quarter of 2017, returning to positive comp territory, besting revenue and profit estimates, right-sizing its store footprint, increasing direct sales and continuing integration of its omnichannel initiatives.

MCM Week in review 3/16/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/16/2018 Boxed.com Rejects Kroger’s Purchase Offer Boxed Wholesale rejected a $400 million acquisition offer from Kroger … Continue Reading →

Target Boosts Its Omnichannel Fulfillment Capabilities

| Mike O'Brien

Target announced a number of initiatives to improve its omnichannel delivery and fulfillment services for customers as it continues to feel the heat from Amazon and other major competitors in retail and ecommerce.

How Web and Mobile Come Together in the Customer Journey

| Bart Mroz

The rise of ecommerce has led to the creation of millions of online shops, and many brick-and-mortar stores are taking a cue from those success stories and expanding their online presence. These are a few ideas to help you connect the ecommerce dots across multiple platforms.

MCM O+F Advisor 3-14-18

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 3/14/2018 How to Move Inventory in an Ecommerce Fulfillment Center Relocation The biggest challenge in relocating an ecommerce fulfillment center … Continue Reading →

Ongoing Labor Shortage Underscores Need for Optimized Warehouses

| Mike O'Brien

Finding sufficient warehouse staff is a problem that’s not going away soon, so merchants are looking to maximize productivity and efficiency. This special report from Multichannel Merchant explores ways they are creating optimized warehouses to address labor shortages, including tactics like incentives, space optimization and investment in a modern warehouse management system (WMS).

Best Buy Reports Strong Q4 Growth, Adds New Wrinkle to Store Pickup

| Mike O'Brien

Best Buy reported a strong fourth quarter, increasing same-store sales 9% over the previous year and boosting online comp sales by 18%. The company also made improvements to its BOPIS program and is testing an app feature that lets customers notify associates when coming to pick up a large item.