Sears and Kmart Expand In-store Pickup Across Brands
To consolidate its omnichannel offerings, Sears and Kmart customers do online order pickup at either store, regardless of which website is used.
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Getting Through to Customers in a Multichannel World
In today’s multichannel world, consumers have more flexibility and more avenues for shopping than ever before. There’s no chance that this multichannel revolution will slow, however, so brands need to act now to address these challenges or risk being crushed by the competition.
Omnichannel Happens in the Cloud
Consumer are researching and completing transactions across multiple channels, and the omnichannel experience has become the norm. However, many retailers still struggle to deliver this new retail reality.
Rewards Data Helps GameStop Drive Omnichannel Growth
Data from its PowerUp rewards program has helped fuel omnichannel growth for retailer GameStop.
Big Data Can Be Too Much and Not Enough
Like many other businesses, today’s multichannel retailers are keen to capitalize on the promise of big data. Here are several considerations key to addressing the dual challenges of too much and not enough data, and for capturing the insight needed to thrive in multichannel retail.
Retailers Mixed on Impact of Amazon Fire Phone
Retailers and retail experts contacted by Multichannel Merchant were mixed in terms of the impact of the new Amazon Fire phone.
Big Data for Smaller Retail: The Most Impactful Data Points
Big data doesn’t benefit you if you can’t analyze it! Untapped data is like a gold mine – it can make you rich, but first you have to sift through the dirt. These are the 5 most impactful data points you need to examine now.
Walmart to Open New Ecommerce Distribution Center in Indiana
Walmart will open a 1.2 million sf distribution center in Indiana by 2015 that will distribute goods to more than 160 million people in two days or less.
5 Ways Tablets Change the In-Store Experience
It is retailers belief that store results will continue to erode unless they incorporate technology as part of the store experience. Eighty-percent of retailers reported this belief, according to an infographic by Moki.
Exclusive Pinterest Campaign Proves Successful for Neiman Marcus
Neiman Marcus recently saw its Pinterest account increase by more than 3,000 followers and web engagement increase by 32% after it launched an exclusive product interest campaign.