MCM Ecommerce and Marketing 7-19-16

| David Hurwitz

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 7/19/2016 Reimagine Your Workforce to Deliver a Seamless Omnichannel Experience The workplace of the future will be … Continue Reading →

Prime Day Huge For Amazon, But Rising Tide Didn’t Lift All Boats

| Mike O'Brien

Amazon had a massive Prime Day, reporting its biggest sales day ever, surpassing even its results on Black Friday or Cyber Monday as it overcame checkout glitches and social media grumbling. But some sellers said their results weren’t as off the charts as those of Amazon itself. See what else took place on Amazon’s much-promoted 21st anniversary.

MCM Week in Review 7/15/16

| David Hurwitz

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 07/15/2016 Pet Valu and Pet Supermarket Merge Pet Valu and Pet Supermarket have merged to create … Continue Reading →

MCM Global Ecommerce 7-14-16

| David Hurwitz

Multichannel Merchant for the week of 07/14/2016 New Entrants Up the Ante in Global Ecommerce Logistics Market The global ecommerce logistics space is extremely attractive currently and will witness the … Continue Reading →

MCM O+F Advisor 7/13/16

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 07/13/2016 PetSmart Selects OMS from Manhattan Associates for Omnichannel PetSmart has selected an enterprise Order Management System (OMS) to help … Continue Reading →

Weigh All Options Before Signing a National Carrier Bundling Agreement

| Patrick Allard

While bundled pricing from a major national carrier can seem like a good deal, there are a number of advantages to diversifying your overall shipping mix. Here are 6 concrete benefits e-retailers are seeing from unbundling and spreading out their shipping volume.

MCM Ecommerce and Marketing 7-12-16

| David Hurwitz

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 07/12/2016 6 Tips to Effectively Offer a Welcome Email to Customers This infographic by Campaigner offers some … Continue Reading →

Apple Wins Award for Best Shipping and Delivery Experience

| Mike O'Brien

With expectations so high and pressure to consistently delight a daily reality, shipping and delivery is a huge component of the overall customer experience. So being atop the industry in this category is no small feat. Find out what Apple did to win the 2016 Excellence in Customer Experience award at Operations Summit for best shipping and delivery experience.

Reimagine Your Workforce to Deliver a Seamless Omnichannel Experience

| Lori Mitchell-Keller

The workplace of the future will be the most advanced the world has ever seen. Instead of traditional business models focused on simply delivering goods from one location to another, companies are now working across all channels to deliver a seamless omnichannel experience.