MCM O+F Advisor 8/17/16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 08/17/2016 Kohl's Looks to Boost Store Sales with Omnichannel Push To remain competitive and boost flagging store sales in a … Continue Reading →

Wayfair Improves Logistics Performance By Moving More of it In House

| Mike O'Brien

Online home goods seller Wayfair reported net revenue of $787 million for the second quarter, up 60% year-over-year, and $756 million in direct-to-customer sales, as it implements a shift to more insourcing of logistics, enabling faster, more efficient fulfillment.

Alibaba and JD.com Boast Big Numbers

| Tim Parry

Alibaba Group and JD.com both released quarterly sales results this week that show ecommerce in China shows no signs of slowing down. Here’s what each is doing to drive cross-border ecommerce.

MCM O+F Advisor 8/10/16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 8/10/2016 The State of Subscription Box Services With over 2,000 subscription box services in operations this year, the number continues … Continue Reading →

4 Areas to Master When Scaling Your Ecommerce Business

| Maria Haggerty

For growing brands, nothing is as important as establishing long-term health. With U.S. ecommerce sales predicted to surpass $480 billion by 2018, it’s no surprise entrepreneurs across all industries are flocking online to earn a piece of this growing business.

Why Jet.com is Kind of a Big Deal for Walmart

| Tim Parry

At press time, Walmart has yet to acquire Jet.com, as The Wall Street Journal suggested was a $3 billion possibility on August 3. But industry experts say Walmart’s acquisition of Jet.com could be kind of a big deal. Here’s a look into all the possibilities a marriage of Walmart and Jet.com could bring.

Operations Summit 2017 Call for Speakers Open

| Mike O'Brien

Are you an industry professional with a great merchant story to tell that will educate and inform your peers? Come share your insights at Operations Summit 2017, March 27-29 in in Pittsburgh – the only conference exclusively about direct-to-customer and omnichannel operations. Send us your proposed session topic and speakers by Sept. 30 for consideration.

Are Your Customer-Facing Systems and People Meeting Expectations?

| Curt Barry

Do your customer-facing systems, procedures and people create a positive or negative shopping experience? If the latter, money and customers are going out the door. See if your organization measures up, how to analyze your current state and learn ways to make improvements.