Search Results for acquire

Cashs of Ireland Catalog Sold

| Jim Tierney

New York-based private equity firm KPS Capital Partners has acquired certain Irish and U.K. assets of Waterford Wedgwood

Eight metrics to acquire and retain customers

| Steve Trollinger

Sure, you want to or need to do more with less these days. Every marketer does. The challenge is how to significantly cut spending without significantly

Surveying the software landscape

| Curt Barry

Multichannel merchants shopping for direct and retail systems have long complained that there were few choices in terms of vendors and their offerings.

Balancing Productivity With Quality

| MCM staff

Many people speak of quality measurement and excellence in the contact center. But few attack the topic of productivity measurement. Even fewer people want to discuss how to measure an agent

How To Compete With the Amazons

| Tim Parry

Barnes & Noble quietly announced last week that it acquired e-book seller Fictionwise. The deal brings up a good question

Spencer Press Shutting Down

| MCM staff

Catalog printer Spencer Press announced today it is shutting down for good and laying off all workers. Company officials told employees the layoffs will be staggered; Spencer Press is expected to close down completely by mid-June.

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