8 Tips for Creating a Solid Returns Policy

| Erin Lynch

While most merchants would prefer to not think about their returns policy, it’s imperative for every ecommerce company to have one. Not only is it good business, but it will also help customers trust your brand and the products that you sell. Here are eight tips designed to get you to master the art of the refund policy.

5 Questions for Your Holiday Readiness Checklist

| Gian Genovesi

While no one knows exactly what this year’s Cyber Monday rush numbers will be, it’s never too early to brainstorm and prep your site’s holiday readiness checklist.

Why Omnichannel Fulfillment Matters

| Erin Lynch

Shopping habits, shopping devices, and shopping locations are interchangeable in the customer’s eyes, which is why it’s more important than ever for merchants to offer a wide variety of omnichannel fulfillment options, according to Bill Toney, senior vice president, Omnichannel Solutions at VendorNet.

MCM Tuesday July 23, 2013

| Chris Intili

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant July 23 , 2013   7 Amazon Mistakes You Didn’t Know (& Might be Making!) H&M Launching Ecommerce … Continue Reading →

O+F Advisor July 17, 2013

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics July 16, 2013   J&P Cycles Prepares for Sturgis Rally What to Do with Slow Moving Inventory 3 Tips … Continue Reading →

3 Tips to Get Ready for In-Store Pickup

| Jonathan Levitt

With Walmart offering in-store pickup via self-serve lockers, and Gap trying out “reserve-in-store,” it’s clear retailers are still trying to figure out the best method to bridge the online-offline experience. Here are three proven strategies retailers can use to nail the newest omnichannel shopping trend.

Give DIY Consumers the Right Guidance with Site Search

| Geoff Brash

Given the wide variety and relative ease of ordering DIY goods online, it’s no surprise that consumers are turning to online merchants for their home or commercial design and repair projects.

MCM Thursday July 11, 2013

| MCM Staff

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant July 11 , 2013   Barnes & Noble CEO William Lynch Resigns Kellyco Enters Metal Detector Deal with … Continue Reading →