6 Operational KPIs to Know Anytime, Anywhere

| Derek O'Carroll

Today, we see some retailers strained beyond repair, closing stores while putting more pressure on suppliers to retain some level of margin and profitability. Here are six key performance indicators that retailers should be able to use to measure specific data at any time.

Deliv Expands Across U.S., Takes Macy’s, Best Buy, Others Along

| Mike O'Brien

In a move that it says puts it on equal footing with Prime Now’s domestic coverage, crowdsourced same-day delivery provider Deliv has expanded to 1,400 U.S. cities in 33 markets, up from 19 markets previously, allowing retail customers like Macy’s and Best Buy to greatly increase the range of their services.

MCM The Week In Review 9-1-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 9/1/2017 6 Ways Brands and Retailers Can Leverage Reviews A new study by PowerReviews found that … Continue Reading →

MCM Ecommerce and Marketing 9-5-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 9/5/2017 Is Your Omnichannel Strategy Still One-Dimensional? It’s no secret that there’s a disconnect between the way … Continue Reading →

Is Your Omnichannel Strategy Still One-Dimensional?

| Andrew Fegley

It’s no secret that there’s a disconnect between the way brands communicate with prospects across channels – and the way prospects actually want brands to communicate with them. Here are three ways to have a seamless omnichannel experience.

MCM O+F Advisor 8-30-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 8/30/2017 Ecommerce Distribution Center Roundup Amazon has been busy once again in our roundup of recent ecommerce distribution center and … Continue Reading →

MCM Ecommerce and Marketing 8-29-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 8/29/2017 West Elm’s Pinterest Style Finder Lets Customers Aid in Design High-end home furnishings brand West Elm … Continue Reading →

Nordstrom Expands Reserve Online Program

| Mike O'Brien

Following a successful pilot at six stores, Nordstrom said it was expanding its reserve online, try on in store program to 43 stores across the country as it continues its omnichannel push.

Macy’s Inc., Announces New President and Restructuring Plans

| MCM staff

Macy’s, Inc. announced several changes intended to improve the company’s performance, including the hiring of Hal Lawton as president, the creation of a single simplified merchandising organization and an enhanced focus on the company’s data analytics capabilities. See how these plans will shift Macy’s business.