Alibaba Unveils Omnichannel Retailing Plans for Singles Day 2015

| MCM Staff

And now Singles Day is going omnichannel: Alibaba says more than 1,000 brands with 180,000 stores in 330 cities across China will synchronize online and offline resources to expand its 2015 11.11 Global Shopping Festival efforts. Here’s a look at what Alibaba hopes is an outline for omnichannel success.

Which Store Should You Ship From? All of Them.

| Ian Goldman

Second day delivery service for ecommerce orders anywhere in the U.S. is only possible for players with massive warehouses, robots, and drones, right? Wrong. Here are three ways to harness the fulfillment power.

O+F Advisor 10-21-15

| Chris Intili

O+F Advisor %%PLUGIN_WEB VERSION:1859651-View Web Version%% O+F Advisor Operations & Fulfillment Strategies & Tactics October 21, 2015 Pottery Barn, West Elm Already Giving Holiday Shipping Cutoffs You might be buying … Continue Reading →

Week in Review: And the Rate Increases are Rolling In

| MCM Staff

The major package carriers’ general rate increases for 2016 are rolling in… just in time for the holidays! Here’s a look at what the carriers are doing, plus the news, commentary and events that shaped the direct-to-customer world last week…

How Do My DTC Fulfillment Costs Compare?

| Curt Barry

The most important way to gauge your DTC fulfillment operations: Benchmark against yourself to show relative improvement as the business grows and changes.

4 Ways Data-Driven Personalization Will Improve Your Business

| Jon Noronha

Personalization is no longer reserved for retail giants like Amazon and Netflix, with massive engineering teams and deep pockets. Delivering delightful personalized online shopping experiences is now within every retailer’s reach. Here are four ways data-driven personalization can impact customers’ experiences, and your bottom line.

Week In Review: It’s a Free for All for Jet.com

| MCM Staff

Jet.com has made a few splashes since the members-only marketplace officially launched 11 weeks ago. And word came this week that Jet.com eliminated its $50 membership fee. Here’s a look at Jet.com founder Marc Lore’s bold move, and the rest of the news that shaped the industry this week.

Demand Rising for Holiday Peak Workers in Distribution Operations

| Mike O'Brien

Merchants are seeing a tight market for holiday peak workers in distribution and fulfillment centers, as competition and wages increase. See what staffing professionals and a top retailer have to say about the trend, and how to address it.