Complexity of Returns Grows as Ecommerce Does

| Mike O'Brien

While overall return rates are not increasing dramatically, they are on the rise, forcing ecommerce merchants to optimize their supply chain squeeze as much value as they can out of returned merchandise.

MCM Tuesday 1-27-15

| Chris Intili

Chief Direct Marketer View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant January 27, 2015 Regularly Review and Update your Terms of Use and Privacy Policies The … Continue Reading →

Why It’s Time for U.S. Companies to Get Serious about Going Global

| Donald L. Dunnington

While there are many risks to taking your business online to other nations, the risk of not going global, or of waiting too long to make the move, almost certainly will be greater. See other reasons why going global is important for your business.

Start Planning Now for Fall and Holiday 2015 Peak Season Operations

| Curt Barry

You’ve barely put a bow on your peak shipping, but it’s time to assess your performance and start planning for peak season operations in 2015. What are your objectives for improvements? Here are eight steps to help you prioritize which changes happen this year, and which can be pushed into 2016 and beyond.

MCM Thursday 1-22-15

| Chris Intili

Chief Direct Marketer View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant January 22, 2015 Webrooming and Mobile Showrooming in 2015 The holiday shopping season has settled, … Continue Reading →

O+F Advisor 1-21-15

| Chris Intili

Chief Direct Marketer View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics January 21, 2015 Best Practices for Retail Operations and Fulfillment There are several perennial challenges facing … Continue Reading →

MCM Tuesday 1-20-15

| Chris Intili

Chief Direct Marketer View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant January 20 , 2015 Avoiding Ecommerce Fraud and Its Implications in 2015 How Personalization Drives … Continue Reading →