O+F Advisor November 20, 2013

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics November 19, 2013   SUBSCRIBE UNSUBSCRIBE Package Deliveries Helped USPS Revenue’s Grow in 2013 Simplifying the Holiday Returns Process … Continue Reading →

Do You Have Real-Time Insight into These 3 Critical Areas?

| Steve Wellen

Trend reports can’t tell individual retailers how much seasonal staff to hire, how to schedule a promotional calendar, how much server capacity to have available, or if a brick-and-mortar location is overstaffed and underperforming. Retailers need real-time data to make the most of shoppers’ favorite time of year. Here are three areas on which to focus.

Most Merchants Aren’t Optimizing Site Search to Improve ROI

| MCM Staff

Global ecommerce merchants are missing significant opportunities to improve the effectiveness, reach and return of their marketing and sales programs, according to a new survey of 160 global retail organizations conducted by SLI Systems

Avoiding IT Outages During the Holiday Season

| Carl Meadows

For online retailers, the holiday selling season is critical to their financial strength and even survival. That’s why it’s imperative to keep your IT operations up and running and to recognize and repel cyber-attackers. While it’s probably too late to take major actions this holiday season, retailers can still take some steps to minimize such disruptions.

MCM Thursday November 7, 2013

| Chris Intili

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant November 06 , 2013   SUBSCRIBE UNSUBSCRIBE ValuePetSupplies.com Awarded Google Trusted Store Badge 3 Marketing Automation Mistakes and … Continue Reading →

O+F Advisor November 6, 2013

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics November 06, 2013   Winning with Customer Service Amazon Ramping Up Its Distribution Centers Report Suggests Customer Experience May … Continue Reading →

I’m on Vacation This Week, and Here’s my Bitstrip to Prove It

| Tim Parry

By the time you read this blog post, you will probably already be sick of the Bitstrips phenomenon clogging up Facebook. And some people may be glad to know that my participation in Bitstrips probably means it has officially jumped the shark. You’re welcome, America.

3 Marketing Automation Mistakes and How to Avoid Them

| Bill Connolly

Truly, times are good in the land of the marketer. However, the adoption of marketing automation for many organizations has been a less-than-simple process, and there are three common pitfalls that every marketer should avoid.

MCM Tuesday November 5, 2013

| Chris Intili

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant November 04 , 2013   Big Lots Exiting Wholesale Business FTC Clears Proposed OfficeMax-Office Depot Merger Bloomingdale’s Michael … Continue Reading →