MCM Thursday 10-22-15

| Chris Intili

MCM Thursday %%PLUGIN_WEB VERSION:1859651-View Web Version%% MCM THURSDAY News and Intelligence for the Multichannel Merchant October 22, 2015 7 Points Taken From NRF's Holiday Consumer Spending Survey According to the … Continue Reading →

O+F Advisor 10-21-15

| Chris Intili

O+F Advisor %%PLUGIN_WEB VERSION:1859651-View Web Version%% O+F Advisor Operations & Fulfillment Strategies & Tactics October 21, 2015 Pottery Barn, West Elm Already Giving Holiday Shipping Cutoffs You might be buying … Continue Reading →

MCM Tuesday 10-20-15

| Chris Intili

MCM Tuesday %%PLUGIN_WEB VERSION:1859651-View Web Version%% MCM TUESDAY News and Intelligence for the Multichannel Merchant October 20, 2015 4 Ways Data-Driven Personalization Will Improve Your Business Personalization is no longer … Continue Reading →

Email, Loyalty Programs Must Work in Tandem

| Daniela Forte

While retailers can take full advantage of their marketing plan through email and loyalty programs, both must work seamlessly across touch points or they run the risk of disappointing customers. See why email and loyalty programs are important for your marketing plan.

How Do My DTC Fulfillment Costs Compare?

| Curt Barry

The most important way to gauge your DTC fulfillment operations: Benchmark against yourself to show relative improvement as the business grows and changes.

Singapore Post Making Mega Moves in the U.S.

| Tim Parry

A week after it took a majority stake in ecommerce logistics provider Jagged Peak, Singapore Post announced an agreement to acquire TradeGlobal, an omnichannel provider of end-to-end ecommerce services. Here’s what it all means for U.S,-based merchants who are looking to grow their cross-border sales.

Why Communication Breakdowns Cramp Omnichannel’s Style

| MCM Staff

In this video taken at Shop.org 2015, StellaService Co-Founder and CEO Jordy Leiser talks with Multichannel Merchant Managing Editor Tim Parry about some of the in-store communication breakdowns that keep many retailers from offering the perfect omnichannel experience.