MCM 100: The Major Players

| Melissa Dowling

Considering how rough the economy has been for multichannel marketers this past year, it’s no wonder that our annual ranking of the top-100 companies

Shades of frustration

| MCM staff

A Multichannel Merchant staffer in February, ordered seven custom roman shades from the Smith+Noble Website. The site was very helpful in walking her

Burton Snowboards Contracts with West Coast Fulfillment Provider

| MCM staff

To expand product availability and provide faster fulfillment for its retail customers on the West Coast, Burton Snowboards, which sells snowboard equipment, apparel and accessories, has contracted with a distribution center in Walnut, CA.

Is Your Warehouse an Ugly Baby?

| Rene Jones

Gas is more than $4.50 a gallon, transportation costs are going through the roof, your employees are struggling to keep their homes and your customers are scrutinizing every line item on their invoices. As a result, your supply chain is now more crucial than ever to your organization

RalphLauren.com Opens New DC in North Carolina

| MCM staff

RalphLauren.com, the direct-to-consumer division of Polo Ralph Lauren, christened a new 330,000-sq. ft. distribution center in High Point, NC, this past Friday, May 30.

Returns to Sender

| Rob Martinez

Many merchants these days are working with such limited resources that they’re often stretched just to get product out the door to customers. What happens

Systems solutions

| Ernie Schell

The British are coming! Or rather, the British software systems are starting to make their way to U.S. shores. Two systems making their debut on our annual

OMS Directory

| MCM staff

ABISON COMPREHENSIVE COMMERCE SUITEwww.abison.com Introduced: 2006 Version: 2.1.0 Company: Abison, founded 1997 Contact: Scott A. Karlo, 888-877-3963,

NY Web Tax Law Not So Scary?

| Jim Tierney

After the New York State Department of Taxation and Finance issued a Technical Services Bulletin (TSB-M-08(3)S) on May 8 regarding a new law requiring online merchants to collect state sales taxes, the tax counsel for the Direct Marketing Association said the legislation is now viewed as

DBL Distributing Moving to Multisite DC Model

| MCM staff

DBL Distributing is moving its warehousing and shipping operations from its headquarters in Scottsdale, AZ, to larger facilities in California and Pennsylvania owned by its parent company Ingram Micro.