Why Zappos.com is A Service Star
If you build a company on the basis of service, you can branch into other areas, says Alfred Lin, chief operating officer/chief financial officer of the $850 million shoes merchant Zappos.com.
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Surviving seasonal peaks
The holiday order crush
What You Didn’t Know Can Hurt You
When it comes to your supply chain–and more specific–your warehouse operations, you never want to hear the words
A slow finish in 2007
The fourth quarter wasn’t great for retail sales, and it wasn’t robust for industry mergers and acquisitions either. The volume of deals in the fourth
Redcats USA prefers plus sizes
According to parent company PPR’s fourth-quarter and full-year sales results, the conglomerate’s Redcats Group has decided to discontinue the activities
backword
Game not on for BN.com A Multichannel Merchant staffer recently ordered the board game Blokus Trigon from BN.com, the Website of bookseller Barnes & Noble.
It’s NCOF Time Once Again!
In a tough economy with rising costs of doing business everywhere you turn, smart retailers look to their colleagues and industry experts for that nugget of information
Tips on Warehouse Design
If your company is not reviewing every possible way to streamline operations, then you
Operations is the Hub of Optimization
Randy Strang, Vice President, UPS Customer Solutions, shares his view on the challenges facing today’s operations personnel, the role of third-party logistics providers (3PLs), and other critical topics that affect the supply chain.
Bypassing the Warehouse Keeps Inventory Moving…Even Globally
Inventory is cash on pallets for companies, and if the inventory is not in motion, it is doing the company no good. In a perfect world, inventory is non-existent. If supply and demand are in sync, there is no reason to inventory any product. Alas, that is only in a perfect world.