Global Ecommerce – Multichannel Merchant View Web Version December 19, 2014 FedEx Acquires Bongo International Bongo International will operate as a subsidiary of FedEx Trade Networks, and its capabilities … Continue Reading →
Approximately one-third of retailers have invested in some level of omnichannel capabilities, but those that haven’t are setting themselves up for failure. Cross-channel features considered a luxury yesterday are a necessity today. So, what’s preventing retailers from omnichannel integration?
Chief Direct Marketer View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant December 18, 2014 Building and Leveraging a 360-degree View of Your Customer In order to … Continue Reading →
Chief Direct Marketer View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant December 16 , 2014 FedEx Expands with the Acquisition of GENCO Private Equity Firm Acquires … Continue Reading →
Amazon is once again pushing the ecommerce envelope, testing out the use of bicycle couriers in New York as part of a service called Amazon Prime Now, according to a report in the Wall Street Journal.
The service will provide delivery of some items purchased on Amazon.com in an hour or two, the Journal said it had been told by an unnamed source.
The move toward omnichannel operations is influencing a major wave of change in the organization, see the wide variety of structures are in place as companies struggle to meet the challenge.
If you consider the entire month of November the holiday season, then (as a customer) I’ve had three instances of omnichannel fails this holiday season. And all three fails were … Continue Reading →
Chief Direct Marketer View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant December 11, 2014 Online Retailers Lose Sales Through Irrelevant Promotions As retailers prepare for the … Continue Reading →
There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) for fulfillment; or ERP systems. How do you determine which is the best fit for your direct business?
Omnichannel retailers on the Shopatron platform enjoyed 40% gross merchandise value growth spanning eight days, and spikes over the holiday weekend leading to remarkable year-over-year growth of over 93%.