Ecommerce: The Frenemy of Retailers

| Jonathan Abraham

Ecommerce, once the enemy of retail, should be leveraged and treated as the frenemy. There will always be healthy competition for share of wallet. However, the real winners will be those who leverage ecommerce and all the rich data to better serve customers.

SML Acquires Sumzed AB

| Press Release

Acquisition enhances SML’s retail RFID operations portfolio and strengthens Northern Europe footprint Dallas, Jan. 12, 2022 — SML, a worldwide leader in retail RFID technology and solutions, has today announced … Continue Reading →

Carriers Come Through for Christmas

| Mike O'Brien

After a hairy 2020 peak season, with capacity at a premium and late parcel orders piling up, on-time performance by the big three carriers was strong, helped by a lot of early shopping from consumers based on earlier promotions, as well as improved levels of in-store activity.

Hits of the Week 1-10-22

| David Hurwitz

week of 1/10/22 Carriers Come Through for Christmas After a hairy 2020 peak season, with capacity at a premium and late parcel orders piling up, on-time performance by the big … Continue Reading →

E-Grocery: There Are No Quick Fixes

| Frank Kouretas

Opting for full third-party delivery for grocers came with many short-term advantages, allowing them to offer e-grocery solutions overnight. But this lucrative solution may not be sustainable for grocers who intend to make online an important part of their business. Owning the full omnichannel experience pays long-term dividends.

Holiday Retail Sales +8.5%, Ecommerce +11%, Gladdening Hearts

| Mike O'Brien

There was good news at the bottom of all those seasonal carts, both physical and digital, as holiday retail sales jumped a healthy 8.5% vs. 2020, while ecommerce sales gained 11% off a monster year, according to data from MasterCard SpendingPulse. Ecommerce represented 21% of sales, up from 20.6% in 2020 and 14.6% in 2019.