Reducing shipping costs

| Rama Ramaswami

We live in what may be dubbed, to use a clich, the Information Age. No matter what you’re looking for, whether it’s advice on your love life or products

Minding the Store

| Jeff Morris

As a multichannel merchant, you have to deal with fraud on many levels, from orders placed with stolen credit cards to employee pilferage in the warehouse.

Live it up with lifestyle copy

| MCM staff

The old Sears catalog and the Alden catalog and the Montgomery Ward catalog were all things to all people. What these catalogs have in common is that

RFID: Are We There Yet?

| Rama Ramaswami

As a kid, you asked Are we there yet? over and over during long trips in the family car. The parental answer was usually a vague platitude designed to

7 sure-fire ways to improve packaging

| Rama Ramaswami

Whether you use automated or manual packing methods, making your package stand out from the crowd is a key concern for both merchants and packaging engineers.

In the Pink

| Sherry Chiger

When you’re profiling the chief executive of an operation the size of SmartHealth, covering a mere day in the life just won’t cut it. That’s why our visit

viewpoint meeting of minds

| MCM staff

If you are surprised to find O+F within the pages of Multichannel Merchant, so were we until we realized how inevitable the convergence was. As one reader

The top 5 metrics for your business

| Gina Valentino

How is your catalog doing for the first half of the year? What does that mean for the rest of 2005? While you may need to crunch some numbers to determine

Back-end benchmarks

| Rama Ramaswami

Every couple of years, we find that we have to revise our for benchmarks. Order fulfillment practices change far more rapidly today than they did even

The Tog Shop, A.B. Lambdin up for sale

| Mark Del Franco

The heirs of Tog Shop founder Emory Rylander, have put the family business which includes swimsuit cataloger A.B. Lambdin as well as the eponymous cataloger/