Macy’s JCP Fight Over Martha Stewart Going to Trial
A trial date has been set between the battle of exclusive rights over selling Martha Stewart Living Omnichannel products between J.C. Penney and Macy
Search Results for omnichannel
3 Big Ideas Retailers Won’t Achieve by 2013
Looking back at 2012, a handful of trends have dominated headlines in the ecommerce and retail space. These include the so-called omnichannel experience for consumers across all touchpoints, heightened privacy concerns and the use of big data to increase customer engagement and drive sales. While progress has been made in all three areas, none of them will come to fruition by the end of 2013.
The True Story of a Seamless In Store Return at Old Navy
Multichannel Merchant Associate Editor Erin Lynch details her experience of returning an in store item after a mobile purchase on Cyber Monday using Old Navy
How to Excel in the Holiday Season Ecommerce Frenzy
The best laid plans at times fall short without timely feedback loops using real-time data paired with rapid decision-making. Even top Internet Retailers struggle to map adequate bandwidth, resources and skillsets at critical holiday season. Many ecommerce companies have found an answer, they partner with knowledge processing outsourcing companies (KPOs).
3 Keys for Using Stores as Distribution Hubs
Implementing omnichannel distribution options like in-store pickup and ship-from-store are rising to the top of many retailers
How to Turn Voters into Ecommerce Buyers
Historical trends indicate that U.S. presidential Election Days
NRF: Retailers Will Hire Half a Million Seasonal Workers
Retailers are expected to hire between 585,000 and 625,000 seasonal workers during the 2012 holiday season, according to projections compiled by the National Retail Federation. That is comparable to the 607,500 seasonal employees retailers hired last year, NRF said in a statement.
Nordstrom: Retailers Need a Focus on Customer Engagement
Speaking Tuesday at the National Retail Federation
#shoporg12 Storified: The Day 1 Tweets
#shoporg12 Day 1 Here’s a collection of tweets by attendees of the Shop.org Summit in Denver on Sept. 11, 2012. Storified by Tim Parry
Jerry Storch: Bricks and Mortar Stores Not Dead
In his keynote address at the National Retail Federation’s Shop.org Summit in Denver, Storch debunked the myth that Internet shopping means the demise of the brick and mortar store due to the fact that traditional retail stores just don