A Day in the Life of Touch of Class

| Mark Del Franco

A typical workday for Fred Bell, president/CEO of home decor cataloger Touch of Class, means long hours at the office. His family doesn’t mind, however:

Matrix Reloaded

| MCM staff

Direct-to-customer catalog management software saw a number of changes during the past year. Computer Solutions and Best Software collaborated on extending

Closer Look: WiseGuys Marketing Software

| Ernie Schell

When it comes to database marketing, the typical catalog company, regardless of size, talks the talk but fails to walk the walk. Oh sure, most catalogers

Can’t Touch This!

| Bennett Voyles

The patient, Mr. O.F., complained again today about a recurring dream. He says he dreamed once more that he was a boy. In the dream, he goes down into

Creating a Dream Team

| Margery Weinstein

Eighteen years after founding Firefighters Bookstore, Peggy Glenn says she finally has her dream team of employees. It was getting people to buy in, to

Running on Empty

| Barbara Arnn

Although the slight improvement in the U.S. economy should translate into an upturn in the market for warehouse/distribution space, warehousing and DC

new catalogs

| Regina Ryan

Giggles & Gizmos After a test mailing in October 2002, educational toy cataloger Young Explorers rolled out a spin-off catalog, Giggles & Gizmos, in fall

The NEED for SPEED

| JEFF ZEILER

NEED SOME EXTRA MONEY THIS YEAR? Take a look in your warehouse. See those pallets in the racks? What about all the cases on those shelves? What you are

Multichannel Prospecting for B-to-B

| Mark Del Franco

For a large business-to-business cataloger say $500 million in sales a field sales visit costs about five times more than a telemarketing call and 100

Dishing in the Desert

| MCM staff

In January, Catalog Age fled the freezing temperatures of the Northeast for the warm sunshine of Phoenix to speak with local catalog executives about