Catch of the Day

| MCM staff

ONLINE GROCER FreshDirect launched its business using a seemingly simple strategy: fresh foods, made to order, at prices as low as 35% below retail. But

New and Improved

| MCM staff

SO YOUR COMPANY has been generating online sales for several years now, and your Web business seems to be going fine. If you think this is the time to

Good Vibrations

| Rama Ramaswami

The old adage You get what you pay for is apt in the case of radio frequency identification technology. Although it isn’t cheap, RFID has tremendous potential

The Lady or the TIGER

| D. Douglas Graham

In the fat and happy 1990s, retailers, e-tailers, and wholesalers were frequently unwilling to contract the services of third-party logistics providers.

Post-War Strategies

| MCM staff

The war in Iraq is over, consumer confidence has improved somewhat, and retail sales are picking up. So can we hurry up and go back to the way we were,

Reaching for Retail

| Mark Del Franco

Now that you’ve mastered the catalog and Internet channels, you may be contemplating a move into the retail arena. And why not the argument for retail

Performance Benchmarks

| Rama Ramaswami

As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage