Operations and Management: Sophisticated Self-Service
If you’ve ever subscribed to the Book of the Month Club, you’re familiar with auto-replenishment: The customer places one order and then takes delivery
If you’ve ever subscribed to the Book of the Month Club, you’re familiar with auto-replenishment: The customer places one order and then takes delivery
The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising
By all accounts, spring 2001 wasn’t the best time to launch a catalog spin-off. The Internet crash of late 2000 was infecting the economy at large like
Don’t call J.C. Penney’s ongoing plans for its catalog division downsizing. Instead, think of it as editing. We’re editing the merchandise for a customer
Three years ago, when Circuit City was puzzling over how to set up its e-commerce fulfillment system, the electronics retailer could have gone in any
Bringing some of your production, prepress, and photography processes inhouse can save you time and, in the long run, money. But that’s only if you have
Statistics and forecasts are all very well, but you want to know what your peers are really doing to keep their operations afloat in straitened economic
Presidents
Warehouse network contraction and expansion are a way to restructure to meet the demands of the economy, and current restructuring has a definite vector
When a fire destroyed one of New Pig’s three buildings on its Tipton, PA, campus this past Halloween, the manufacturer/marketer of industrial cleanup