Bombay Tonic

| Mark Del Franco

Software supplies the fizz in home furnishings retailer Bombay Company’s distribution cocktail. Thanks to programs that allow better merchandise forecasting

Doing the Time Warp

| Bennett Voyles

Book buyers may be partying like it’s 1999, but is Buy.com’s free shipping policy a good idea? You can’t download dog food. If we learned nothing else

Drs. Foster & Smith acquires Hornbeck’s

| MCM staff

To expand its line of bird-related products, pet supplies cataloger Drs. Foster & Smith purchased certain assets of Rosemont, IL-based bird food and cages

Royal Flush

| Peter Counihan

Even seasoned cardsharps know that at some point, sleight of hand isn’t going to give them a strong suit there’s just no substitute for luck. But check

riff

| MCM staff

A CAPELLA CRM is the area of the most buzz I get. Jeff Roster, analyst, Gartner Cyber terror is the biggest threat we have. Joe Lewis, president, Cole

Hoping to Create a Goldmine of a Catalog

| Shayn Ferriolo

How many companies does it take to start a catalog? In the case of GoldAvenue, the answer is four. Launched in November, the Geneva-based jewelry catalog

Five Aces

| Curt Barry

Business is no game, and it’s too important an activity to leave the results to chance. An ace in the hole is hardly cheating; instead, it’s a reserve

Navigating NCOF

| Jeff Kline

This year’s National Conference on Operations and Fulfillment (NCOF) was held at the Opryland Resort and Conference Center in Nashville, TN, April 28-May

CATALOG AGE 100: Behind the Numbers

| Sherry Chiger

Catalogers had better hope that what goes down must come up. For 42 of the companies on this year’s Catalog Age 100, year-over-year direct sales declined.