ICE Flow

| Ernie Schell

Although object-oriented, component-based (OO/CB) systems development has rarely lived up to its promise, iCentrix in Salem, NH, has done an outstanding

Fast Forward

| Rama Ramaswami

We won’t be talking about e-business next year, declares Gartner analyst Jeff Roster. Huh? We knew dot-coms were dying, but have they gone forever? Take

Scholarly Pursuits

| Barbara Arnn

Rust never sleeps, and learning never stops. These adages are as true for members of the supply chain industry as for any other, at least for managers

Climate Control

| Jeff Siegel

Robert Angstadt remembers the old days. The faxes containing orders would stack up at the West Coast warehouse, waiting for a clerk to come in at 9 a.m.

Sound Bytes: Kevin Thuet

| David Pluviose

Can you explain what Eskay does? Eskay is a full-service, total integrator. We do the designing and studying of systems, and design a system that is expandable.

West Coast port slowdown threatens marketers

| Mark Del Franco

The showdown between the Pacific Maritime Association (PMA) and the International Longshore and Warehouse Union could spell big problems for catalogers

Prep School

| Norman Saenz Jr.

Solve this problem: You’re planning to outsource your logistics and must find and negotiate with a third-party provider. What’s the one thing you need

Nailco Heads North of the Border

| Paul Miller

This month, $60 million business-to-business cataloger/retailer The Nailco Group will do its first mass catalog mailing in Canada. The salon supplies

Bright Idea

| Barbara Arnn

Using a concept called data envelopment analysis (DEA), a Georgia Institute of Technology research team has developed an Internet-based tool for benchmarking