Last Tangle in Paris

| Jeff Siegel

If you’re fulfilling orders from outside the U.S., you’re in for the trip of a lifetime. Pack this guide to dealing with the snarls of red tape, exorbitant

CATALOG AGE Top 10: Pet Supplies Catalogers

| MCM staff

The dog days of August inspired us to look into the leading pet supplies catalogs. (While we’re at it, it’s also a good time to inspect Fido and Fluffy

The CATALOG AGE 100: Who’s on Top?

| MCM staff

When the year 2000 arrived amid fireworks and galas, the economy was still going strong. The first three quarters of the year continued to bring solid

In Search of Key Lime Pie

| Jeff Kline

We need more operations people to share their successes Last May, I attended the National Conference on Operations and Fulfillment (NCOF) in Dallas. This

Siren Song

| D. Douglas Graham

In May of this year, The New York Times Magazine ran an article about the ruins of the New Economy. Titled The Day After, the story mourned the demise

Working Gear

| MCM staff

Fit to Print Want to send your shipments with a sharp-looking label? Sauven Marking Ltd. has recently developed a compact multi-purpose printer named

Operations and Management: Back on the Shelves

| Mark Del Franco

When a customer returns a product, the best-case scenario is getting the item back into stock and selling it to someone else. But you can’t restock a

Talking Heads

| MCM staff

I believe the future of the catalog industry is straight up I think it will continue to grow. There is no question that the Web has enhanced the catalog

MIX MASTER

| MCM staff

In addition to its 970,000-sq.-ft. distribution center, the Cornerstone facility includes a 350-seat call center and a 65,000-sq.-ft. retail store By