MANUAL LABOR

| Rama Ramaswami

In most distribution facilities, `hands-on’ means just that, and labor retention is more urgent than technology upgrades. The results of our comprehensive

Integrated Warehousing Solutions

| MCM staff

A division of UPP Business Systems, Inc. Find out how IRMS can increase the accuracy of your warehouse inventory control system to 90+%. IRMS, a product

Renaissance

| MCM staff

e-WMS provides on-line, “real-time” insight into warehouse operations and inventory availability. Architected for e-Business, with the use of JAVA, XML

CHANNEL YOUR POWER

| Julie Barton Miller

Managing multiple fulfillment avenues calls for a flawless performance. Get the choreography right with these steps from seven successful merchantsRemember

More RedEnvelopes in the mail

| MCM staff

Don’t call upscale gifts purveyor RedEnvelope an online merchant. “We view ourselves as a multichannel marketer,” says CEO Martin McClanan. And the San

Alligator Wrestling

| Bill Kuipers

Warehousing and distribution are suddenly in the spotlight as critical elements of the direct commerce formula. Responsibility for distribution requires

HAPPY RETURNS

| Curt Barry

How to reduce customer returns – and their costs The rapid rise of e-commerce has led to an increase in the rate of returns, or so say some industry observers.

ROAD TEST

| John Janenda

Installing new systems is like watching your worst enemy go over a cliff in your mint-condition Cadillac: “Oh yes! Oh no!” Every business looks forward

QSSI

| MCM staff

QSSI provides warehouse management software and complete implementation services for e-commerce and direct mail response fulfillment. Easy to learn, easy

Catalyst Warehouse Management System

| Curt Barry

Everybody’s getting into the act. We’ve seen all the major catalog management systems become Internet-enabled. Now the warehouse management systems (WMS)