Hits of the Week 9-14-20

| David Hurwitz

week of 9/14/20 E-Grocery Sales Down 20% in August, But AOV, Regular Usage Increasing While total e-grocery sales in the U.S. declined 20% in August vs. June to $5.2 billion, … Continue Reading →

Cleanup on Aisle 5: Retail Brands, Tidy Up Your Social Media

| Ashley Cooksley

A recent poll of 60 top global brand managers said their 3 biggest social media fears were a lack of resources vs. the size of the challenge; containing and engaging with consumer content; and having too many channels to manage. But there is some good news and a way forward, if you put the right structure and support in place.

MCM Ecommerce & Marketing 9/9/20

| David Hurwitz

week of 9/9/20 Amazon FBA Sellers Facing Suspension Over Late Carrier Deliveries Amazon is warning ecommerce shippers using Fulfillment By Amazon (FBA) that late shipments to an FBA facility on … Continue Reading →

Integrating Retail Online/Offline Experiences in the “New Normal”

| Scott Reese

The pandemic dramatically accelerated the retail industry’s digital transformation. Large retailers had the technology and processes necessary to respond quickly, but others found their entire business models upended overnight. While some changes may go, what will stay is a renewed focus on building community in retail.

Facebook Adds Shop Feature in its Main App, Updates Instagram Shop

| Mike O'Brien

First it was Facebook Shops, now it’s Facebook Shop live in the app, as the social media giant continues to roll out new features to support ecommerce and draw in sellers more familiar with established competitor marketplaces like Amazon or eBay.