Advanced capabilities in Explore Enterprise will allow businesses to use customer service data to inform decisions across support, sales, product and more SAN FRANCISCO, AUG. 25, 2020 – Zendesk, Inc. … Continue Reading →
week of 8/26/20 Nike Doubles Down on DTC, Cutting Out 9 Retail Partners Nike is shutting out nine of its retail partners as the company continues a major focus and … Continue Reading →
Sunnyvale, CA, Aug. 20, 2020 — eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading omnichannel retailer is now offering expanded self-service powered by … Continue Reading →
New Storefront app allows online content creators to be ecommerce ambassadors for major brands San Diego, CA, Aug. 18, 2020 — TVPage, the company that powers virtual brand ambassador storefronts … Continue Reading →
New center in Iloilo City, Philippines, enables scalable, low-cost service options for retailers KING OF PRUSSIA, PA, Aug. 13, 2020 – Radial, the leader in omnichannel commerce technology and operations, today announced … Continue Reading →
SAN FRANCISCO, Aug. 12, 2020 – Kindred announced that American Eagle Outfitters (NYSE: AEO) is expanding its fleet of Kindred SORT robots and will install 26 additional units in its … Continue Reading →
The uncertainty around schools reopening has made this back-to-school season unlike any before it for retailers, with school supplies lists often unknown as districts work out details, and the normal cadence of discount events and promotions disrupted as well, experts say. Apparel has been hit hardest while tech items are winners.
Valencia CA, Aug. 7, 2020 — Lavi Industries, a leading queue management and crowd control solution provider, announced today the release of a new case study and video describing the deployment … Continue Reading →
week of 8/10/20 New MCM Content Series Addresses Workforce Management Issues For those overseeing ecommerce and direct-to-customer operations and fulfillment, Multichannel Merchant is launching a new subscription content series, “The … Continue Reading →
Tel Aviv, July 30, 2020 — Fiverr International Ltd., (NYSE: FVRR), the company that is changing how the world works together, is launching Promoted Gigs, a new tool that provides … Continue Reading →