Those who have embraced omnichannel retailing by allowing customers to do everything from browsing to payment on their personal device have found it much easier to adapt with tactics like BOPIS to ensure the safety and health of employees and shoppers. The current crisis will serve as a catalyst for long-term process changes.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/27/2020 Target Sees Ecommerce Soar, But COVID-19 Costs Dampen Earnings Target found the COVID-19 outbreak to be a two-edged sword … Continue Reading →
Consumers have rushed to digital payment options such as PayPal and Venmo to avoid the spread of COVID-19 during transactions, but 19% of small businesses can’t accept these payments. Small … Continue Reading →
When DTC brands are able to understand and implement last mile technology providing greater visibility and transparency, they put themselves in a position where they can control the customers’ experience from start to finish, ultimately enhancing it in every way possible. Here are three ways to boost the last-mile experience.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 5/20/2020 Amazon Reportedly Weighing J.C. Penney Acquisition Out of Chapter 11 Shortly after J.C. Penney filed Chapter … Continue Reading →
New, Fully Managed Appliance, Rainier, Enables Contact Centers To Become PCI- DSS Compliant Overnight While Keeping Telephony Systems On Premises Boston, MA and Guildford, UK, May 14, 2020 – Semafone®, the leading provider of data security and multi-channel compliance solutions for call and contact centers, today introduced Rainier® – a … Continue Reading →
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/13/2020 Political Battle Over USPS Future, Fed Bailout Continues as Mail Declines While the USPS gets tossed around like a … Continue Reading →
Neiman Marcus Group, owner of the 43-store chain of the same name as well as two Bergdorf Goodman locations and Last Call discount shops, has filed for chapter 11 bankruptcy protection as expected, in the process securing $675 million in loans from creditors. The filing also calls for a long-term plan to eliminate $4 billion of debt.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2C MERCHANT week of 5/6/2020 How to Effectively Managing Your Brand Messaging in a National Crisis How should brands be managing their messaging … Continue Reading →
ERIE, PA, May 1, 2020 – Logistics Plus Inc. (LP), a leading worldwide provider of transportation, logistics and supply chain solutions, is proud to share that it recently provided final pickup … Continue Reading →