Loyalty, as they say, must be earned. For retailers and other merchants in a crowded and competitive marketplace, earning customer loyalty is a top priority. Here is how retailers can leverage connected customer data to drive greater loyalty that leads to retention, repeat purchases and business growth.
Amazon CEO Jeff Bezos made a rather bold acknowledgement this week, predicting the future demise of his 24-year old juggernaut valued at nearly $1 trillion, when asked in a company meeting about the downfall of Sears. See what else the head of the most disruptive company of our day had to say about business cycles.
bebe stores and Bluestar Alliance have acquired the Brookstone brand and related assets, with plans to sell Brookstone products through retail partnerships here and abroad. Brookstone had announced the closure of 101 stores when it filed Chapter 11 in August. Here is what bebe’s CEO had to say about the deal.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 11/6/2018 Toys R Us’ Geoffrey is Back, This Time in Kroger Stores The well-known mascot for Toys … Continue Reading →
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 11/2/2018 Warehouse-as-a-Service Providers Address Ecommerce Fulfillment Niche The growth in online sales, the scarcity of ecommerce … Continue Reading →
As the most efficient way to acquire and retain customers, email remains the leader. According to the Direct Marketing Association, email has an ROI of 3,800%, and Radicati reports email will be used by 3 billion people by 2020. Here are five emails you should know about as it continues to be the channel of choice for customers.
In the never-ending pursuit of Amazon and seeking separation from other foes like Walmart, Target has announced the availability of same-day delivery in 46 states ahead of the peak holiday season from Thanksgiving through Christmas, while also eliminating its $35 order threshold for free two-day shipping as of Nov. 1.
Walmart, refusing to slow down, announced the acquisition of Bare Necessities, adding an online intimates retailer to its list of ecommerce properties. This news comes hot on the heels of the retail giant’s October purchase of plus-sized fashion retailer Eloquii. Here is why Bare Necessities fits well into Walmart’s group of acquired ecommerce brands.
Amazon is reportedly experimenting with robotic arms that can visually identify items on a conveyor, pick them up using a compressed air vacuum gripper and place them on a table or shelf. At the same time the company says publicly the state of the art isn’t there yet to handle the wide variety of products it stores and sells.
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 10/19/2018 Wayfair Launches New Membership Program Wayfair, looking very Amazon-ish, has launched a new paid membership … Continue Reading →