MCM Week in Review 2/1/19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 2/1/2019 Walmart Removes Products from Google Express, Shopping Actions Walmart is removing its products from the … Continue Reading →

MCM O+F Advisor (1/30/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/30/2019 Talking Data Science with Abercrombie & Fitch In the latest MCM CommerceChat podcast, Anthony Burnside, manager of direct-to-customer order … Continue Reading →

Skyrocket Your ROI With This Simple Marketing Hack

| Michael Schaffer

In the age of omnichannel communication, every business event can provide a challenge. How do you get the most value out of your accomplishments? A favorite tool for optimizing your message across multiple channels are trigger systems. Here is how to maximize the use of them in your retail business.

MCM Week in Review 1/25/19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 1/25/2019 Your Input Counts: Multichannel Merchant's MCM Outlook Survey Is Now Live What major trends are … Continue Reading →

Study Finds Disconnect Between What Retailers Offer and What Consumers Expect

| Daniela Forte

There’s a disconnect between what retailers offer customers and what they want in terms of new technologies in the shopping experience, according to a study by Oracle + Netsuite, The Retail Doctor and Wakefield Research. The global study of 1,200 consumers and 400 retail executives across the U.S., UK and Australia found the disconnect spans retail, social media, personalization and the use of advanced technologies such as chatbots, AI and VR.

MCM O+F Advisor (1/23/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/23/2019 NRF Study Finds 75% of U.S. Consumers Expect Free Shipping Free shipping for ecommerce orders is an increasingly high … Continue Reading →

MCM Ecommerce and Marketing (1/22/19)

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 01/22/2019 Your Input Counts: Multichannel Merchant’s MCM Outlook Survey Is Now Live What major trends are driving … Continue Reading →

7 Tips for Ecommerce Merchants to Detect Online Fraud

| Srii Srinivasan

Being an ecommerce business comes with its own set of unique challenges. For one, it’s very difficult to validate a real customer, and you can also face a lot of issues that come with unauthorized transactions—such as resulting chargebacks, which can cause even more financial loss. Here are seven tips that can help you detect online fraud.