Experts Provide Answers on Increased Order Returns, Warehouse Safety

| Mike O'Brien

We all can use some extra help sometimes, reaching out to our “bench” with tough questions, situations or challenges. In the latest edition of Multichannel Merchant’s “Ask the Experts,” we address reader questions about increased order returns and ways to maintain warehouse safety for workers during the COVID-19 crisis.

O+F Advisor 5/13/20

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 5/13/2020 Political Battle Over USPS Future, Fed Bailout Continues as Mail Declines While the USPS gets tossed around like a … Continue Reading →

Tech Investments Pay Off as Retail Inventory, Supply Chain Pain Lingers

| Mike O'Brien

Retailers that have invested in inventory management tools that supply real-time visibility across channels are faring much better than those that didn’t as tactics like ship from store and curbside or counter pickup are proving to be survival factors, industry experts agreed.

Avoid These 4 Deadly Sins of Ecommerce Sellers During a Crisis

| Daniel Sugarman

While everyone might be caught between a rock and a hard place, the COVID-19 outbreak has proven there is definitely a wrong way to act during times of crisis. Here are several instances in which ecommerce sellers paid a hefty price for the decisions they made. Avoid resorting to these methods when your business is in crisis mode.

Hits of the Week 5-6-20

| David Hurwitz

Roundup: Retail, Malls Reopen Slowly, Midsize Players Get Fed Relief Retail was a mixed bag this week, as over a dozen states have begun to slowly reopen, working to come … Continue Reading →