Hits of the Week 11-23-20

| David Hurwitz

week of 11/23/20 Dustup Between California Tax Authority and FBA Sellers, Explained The Online Merchants Guild is suing California's taxing authority for holding Fulfillment by Amazon (FBA) sellers liable for … Continue Reading →

Ahold Delhaize Acquires Majority Stake in FreshDirect

| Mike O'Brien

Dutch supermarket company Ahold Delhaize, owner of Giant and Stop & Shop, has acquired a majority stake in Bronx, NY-based delivery provider FreshDirect, giving it a leg up on ecommerce fulfillment as e-grocery is exploding amid the pandemic. Centerbridge Partners is also acquiring a 20% stake in FreshDirect.

Pandemic Highlights Omnichannel Shortcomings

| Mike O'Brien

The ability to delivery a high-quality omnichannel experience has never been more critical than during the post-pandemic era, but most brands aren’t prepared to meet consumer expectations, according to a report from NewStore. Not surprisingly, providing safety and convenience were atop the list of winning practices cited.

Retail’s Next Chapter Requires a Digital Transformation

| Nikki Baird

Retailers must prioritize digitalization and digital transformation efforts — and fast. While ecommerce has surged in 2020, it’s not nearly enough to offset the impact of the shutdowns many retailers experienced. The ability to digitally transform will be the difference between success and failure in retail’s next chapter.

Leveraging Data in Supply Chain Management’s New Normal

| Andrew Tunstall

From suppliers to logistics providers to manufacturers and retailers, the extended supply chain is pursuing omnichannel connectivity in an effort to deliver innovative customer experiences, streamline operations, reduce costs and improve flexibility and resiliency. But packaged commercial OTS software and data silos won’t cut it.

MCM Ecommerce & Marketing 11/18/20

| David Hurwitz

week of 11/18/20 Pandemic Highlights Omnichannel Shortcomings The ability to delivery a high-quality omnichannel experience has never been more critical than during the post-pandemic era, but most brands aren’t prepared … Continue Reading →