Multichannel Merchant Publishes MCM Top 3PL Directory for 2020

| Mike O'Brien

Multichannel Merchant has published its fifth annual MCM Top 3PL listing for 2020, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. 3PLs have been growing in importance as ecommerce grows and more merchants look to outsource operations and fulfillment.

Supply Chain Optimization: How to Alleviate Common Pain Points

| Kyle Krug

While it may vary by industry, every supply chain has its own set of pain points. When left to fester, they can create permanent damage. Working to identify and immediately triage these pain points should be a top priority for all companies. This 3-step process has proven to be an effective way to get to supply chain optimization.

O+F Advisor 12/18/19

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 12/18/2019 Multichannel Merchant Publishes MCM Top 3PL Directory for 2020 Multichannel Merchant has published its fifth annual MCM Top 3PL listing for … Continue Reading →

Ohi Raises $2.75 Million to Power Same-Day Delivery for DTC Brands

| Mike O'Brien

Ohi, a startup looking to democratize same-day delivery for smaller direct-to-customer brands with analytics and micro fulfillment centers in unused commercial spaces, has raised $2.75 million in a seed funding round led by Flybridge Capital Partners. Its first MFCs are in Manhattan, Brooklyn and LA, with more to come in SF and DC.

Thoughtless Ecommerce Fulfillment Will Do Holiday Season Brand Damage

| Brian Barry

A horrible experience with an Amazon order for a child’s Christmas gift quickly morphs into an object lesson for your ecommerce fulfillment operations. You may never get a chance to make a second impression on a new customer. Here are 6 ways to help you ensure that the experience for your customers is consistently excellent.

O+F Advisor 12/11/19

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 12/11/2019 How JOANN Stores Upped Its Customer Service Game JOANN Stores, a specialty retailer of crafts and fabrics, has seen … Continue Reading →

O+F Advisor 12/4/19

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 12/4/2019 FedEx Delivery Robots Not Particularly Welcome During NYC Visit Maybe they should’ve stuck with “Walking in Memphis.” Several FedEx … Continue Reading →