MCM Week in Review 9-23-16
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 9/23/2016 Finding the Right Warehouse Technology For Your Needs What are the main decision criteria when … Continue Reading →
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The 3 Faces of Fraud: True Fraud, Chargeback Fraud, and Friendly Fraud
Fraud is not something any retailer wants to deal with, and unfortunately it isn’t as easy to understand as one might thing. In today’s retail industry there are three types. See what the three types of fraud are and how you can prevent fraud from happening to your business.
What Do Your Customers Really Want This Holiday Season?
With the holiday season not too far off, retailers are already getting ready. It is important to start looking at what your customers want and expects in the weeks and days leading up to the holiday shopping season. Millennials are particularly an important demographic to look at when it comes figuring out how to begin the holiday preparation. Here are a few tips to get started before the holiday rush.
MCM O+F Advisor 9/14/16
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 9/14/2016 Omnichannel Experience Not Matching Up to Its Promise In general the omnichannel experience for customers is not matching up … Continue Reading →
Oracle Buys Cloud-Based WMS LogFire
Oracle has acquired LogFire, which provides a cloud-based system integrating warehouse, inventory and workforce management. Terms of the deal were not disclosed. This comes on the heels of Oracle’s major $9.3 billion acquisition of Netsuite in August, as it continues to aggressively push into cloud-based supply chain management and logistics.
Retailers Get Creative in Peak Season Hiring in Tight Market
Heading into the thick of the temp hiring period for peak season, companies find themselves challenged by a tight labor market and competition for workers. See what Ascena Retail Group, American Eagle Outfitters and The Golf Warehouse are doing to address the issue.
InVia Takes Service-Based Approach to Warehouse Robotics
inVia Robotics claims to be the first to market with a “goods-to-box” system that uses a pay-as-you-pick service model to make it scalable and affordable. See how this approach has benefited ink and toner cartridge maker LD Products, one of the first users of the system.
New Model, New Metrics: Subscription Metrics Defined
Using subscription metrics changes how you see customer data. Metrics are no longer simply about conversion rates or one-time transactions. Using subscription metrics means that your finance team transforms from mere cost accountants to true business value architects.
Staples Raising Stakes by Doubling Down on Staples Business Advantage
Office supplies seller Staples, Inc. is in the “early innings of a dynamic and pronounced strategic repositioning,” which includes raising its stakes by doubling down on Staples Business Advantage to win mid-market business customers in North America, Interim CEO Shira Goodman said Wednesday during the company’s second-quarter earnings call. Here’s a look at how Staples plans to do that.
B.I.G. Logistics Acquires Logistics Firm KFS Inc.
Business Intelligence Group, LLC, of Southlake, Texas, has announced the acquisition of KFS, Inc., of Fort Worth, TX, a non-asset based logistics company.