7 Tips to Help Brands and Retailers Combat Amazon

| Matt Moog

Many retailers are still regrouping from disappointing holiday sales and when it comes to ecommerce it is Amazon and everyone else. Here is how you can combat Amazon and get ahead of the ecommerce game.

How Data Science is Driving Customer Satisfaction

| Sujay Kar

The ecommerce space is going through a major transformation where one-to-one marketing and personalization are driving innovations through technologies like machine learning. Here are five ways data science can help drive customer satisfaction.

3 Key Retail Supply Chain Trends to Watch in 2017

| Jett McCandless

Retail supply chains are being upended by dynamic changes in the marketplace and among consumers. Here are 3 key trends to watch for in supply chains for 2017 that will continue to heavily impact freight transportation and logistics in retail and ecommerce.

The Perfect Customer Order Demands Perfect Execution

| Allison Manetakis

To execute the perfect customer order, your order management solution must deliver what customers now expect – the omnichannel experience of buy anywhere, fulfill anywhere and return anywhere. Otherwise, they’ll quickly find somewhere else where they can get that experience.

Guitar Center Introduces New Mobile App

| MCM staff

Guitar Center introduced its new mobile app that grants customers unlimited access to new and used gear from their favorite brands. See what other features the new mobile app will have and what it means for the brand.

NRF Forecasts Retail Sales Will Increase 3.7% to 4.2% in 2017

| MCM staff

The National Retail Federation released its economic forecast for 2017, projecting that the retail industry sales will grow between 3.7% and 4.2% over 2016. Here are the rest of the results and what they mean for retail in the year ahead.

MCM Ecommerce and Marketing 2-14-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 2/14/2017 Ecommerce Trends and Predictions for 2017 2016 saw some huge developments in the world of ecommerce. … Continue Reading →

How to Engage the Millennial Shopper

| Dennis Williams

How well do you know your millennial shopper? This generation of shoppers control $600 billion in annual spending and it is expected to multiply going forward. Here is what you need to know about this generation and how you could use the information to your advantage.

Cater to Buying Trends to Boost Valentine’s Day Sales

| Jay Alsup

Valentine’s Day has become big business for retailers and continues to grow. In 2016, the National Retail Federation reported spending to reach $19.7 billion. Consumers were set to spend, on average, $146 each on gifts for significant others, family and friends. Here are some tips that can help you focus your efforts when attracting consumers to your Valentine’s Day offerings.

The Arrival of Virtual Reality

| Ralf Gladis

Virtual reality isn’t just something you see in movies anymore, it’s changing the face of the way people are shopping and how the retailer is providing an optimal shopping experience. Here is how the arrival of virtual reality could change everything.