Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine their existing strategy, these 5 examples should give a better idea of how to do it right.
Critical to meeting customer expectations is delivering on the perfect customer order: the right product at the best price, when and where they want it. Find out what the key components are to making this happen, delighting customers consistently and driving loyalty while maintaining operational efficiency.
Technology has changed the face of retail. It has affected how consumers shop and interact with brands. As ecommerce is growing, U.S. consumers say they still prefer to purchase from a physical store even if the same product is offered online. Technology has created the expectation of convenience and it also has provided the means to deliver it. Here are how these retailers are redefining the shopping experience.
Retail brand loyalty has declined and marketers are faced with a new set of challenges in regaining brand loyalty from customers. Here is a checklist of digital ad strategies marketers should know as they move into 2017.
Nebraska Furniture Mart has improved supply chain visibility, forecast accuracy and customer service while optimizing the company’s freight operations and fostering increased collaboration with partners and vendors. See what other benefits the company realized from implementing an integrated supply chain solution.
Amazon continues to dominate ecommerce and desktop won sales during holiday 2016, while bricks-and-mortar took a beating. See whether this trend will continue throughout 2017.
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 1/17/2017 Selling Consumer Packaged Goods in a Social Media World Today, 76% of consumers will purchase consumer … Continue Reading →
Add The Limited to the growing list of retail chains foundering on troubled waters as the company, a victim of changing tastes, ecommerce and fast fashion, announced it is closing all of its 250 U.S. stores. Find out which other retail chains are closing their store locations and what this will mean for the retail industry as a whole.
Omnichannel and mobile marketing is a phrase ecommerce brands have been hearing quite a bit lately. Both mobile and omnichannel go hand in hand, as mobile influences today’s shoppers with the omnichannel journey. Here is why marketers need to move from simply operating multiple channels to have a truly holistic strategy this year.
The retail industry is continually racing to stay relevant in the Age of Amazon. As the calendar turns to 2017, here are 5 predictions to keep an eye on in the New Year as the retail experience continues to evolve to meet changing customer needs.