Company recognizes trailblazers at the forefront of customer experience design
New York, Nov. 8, 2022 — Dynamic Yield, a Mastercard company and five-time Leader in the Gartner® Magic QuadrantTM for Personalization Engines, today announced the winners of its second annual “Personalization Awards,” recognizing the consumer-centric organizations charting new territory with exciting, seamless and highly relevant digital experiences.
As consumers have come to expect their interests, needs, and wants validated in all interactions with a brand, the winners of this year’s awards have shown an unwavering commitment to achieving true personalization. An ongoing effort that requires significant know-how, strategic vision, and innovation, these companies and their teams are responsible for many of the amazing digital experiences setting the precedent across industries.
“Each year, catering to the customer journey becomes more complex and intense,” said Oded Leiba, Chief Customer Officer at Dynamic Yield. “And every year, we watch teams like the ones being awarded today take what we thought was possible for digital experience design and absolutely blow it out of the water. I am honored to work with such talented customers and partners who are beacons for the rest of the industry.”
Following open nominations, Dynamic Yield evaluated personalization programs and use cases from all 400+ brands using its technology over the last year. Based on two key criteria – expertise and innovation – a dozen brands that mastered the ability to personalize or utilize the platform in new and unique ways were shortlisted. Following further comprehensive review, Dynamic Yield is proud to award five brands that went above and beyond and one key partner that has served as a model for effective collaboration.
The 2022 Dynamic Yield Personalization Awards and Winners Include:
- The Personalization Expert Award – Given to SKIMS and Deckers Brands, who showcase a complete grasp of experience optimization, deploy campaigns across channels, are segmentation and targeting pros, and push the limits of personalization.
- The Personalization Innovator Award – Given to Tappan, who not only understands the importance of customer-centricity but also finds new ways to tap into the Dynamic Yield platform, build exciting use cases, and level up their personalization efforts.
- The Personalization Thought Leadership Award – Given to Synchrony, who not only demonstrates exceptional overall expertise implementing experimentation and personalization, but also elevates others through sharing knowledge and insights that push the rest of the industry forward.
- The Personalization Partner Excellence Award – Given to Avex, who exemplifies leadership and collaboration, are experts in the platform, offer strategic guidance and support to mutual customers, and serve as an extension of the Dynamic Yield team.
“Our goal at Tappan was to revolutionize the way collectors buy art, and it made perfect sense that personalization would play a significant role in that experience,” said Sarah Kim, Senior Ecommerce Manager and UX Strategist at Tappan. “But that process wasn’t written on the wall, which is why we couldn’t be more honored to accept this award, which highlights some very important accomplishments we’ve made along the way, including our use of advanced AI to help novice and seasoned collectors find the right pieces of work.”
“We consider Dynamic Yield to be the Ferrari of A/B testing and personalization solutions,” said Veronica Gelman, Director of Client Services at Avex. “But not everyone knows how to handle such a powerful machine, which is where Avex’s team of experts come in and why we couldn’t be more excited about receiving this award – it is a recognition of the massive returns our partnership has generated for our clients.”
To see the full list of Dynamic Yield’s 2022 Personalization Award winners, including Sky, home24, LUISAVIAROMA, Ochsner Sport and others awarded in Europe and APAC, visit dynamicyield.com/personalization-awards.
About Dynamic Yield
Dynamic Yield, a Mastercard company, helps businesses across industries deliver digital customer experiences that are personalized, optimized, and synchronized. With Dynamic Yield, marketers, product managers, developers, and digital teams can algorithmically match content, products, and offers to each individual customer for the acceleration of revenue and customer loyalty.
Redefining personalization technology, Dynamic Yield’s Experience OS unifies business silos to deliver ongoing, personalized engagement from a single, fully customizable platform. With it, companies can build their own mix of powerful personalization capabilities, which can include a wide array of experience types, support any digital channel, adjust according to industry and KPIs, and improve time-to-market efficiency.