Half of U.S. Merchants Stuck With Excess Stock After New Year Sales — And “Returns Tsunami” Will Only Make Things Worse

Austin TX, Feb. 2, 2022 – Half of U.S. merchants are stuck with excess stock even after the New Year sales, according to a survey by Inventory Planner. It found that 50% of sellers still have goods they cannot sell after post-Christmas and January discounting – and that is a “major concern” for 46% of brands.

The “returns tsunami” which traditionally hits hardest in January and early February will only make the problem worse. Last year 27% of U.S. retailers had written off excess stock as a loss. The average U.S. small retailer is sitting on $48,000 of excess stock, equivalent to 22% of their overall inventory.

The results come from a new poll of 500 U.S. retailers from Inventory Planner, which provides forecasting and planning software for businesses. They provide a stark warning to retailers about the dangers of being caught with excess stock.

More than half of U.S. retailers (53%) told Inventory Planner there would be “dangerous ramifications” for their business if they failed to sell excess stock. A similar number (58%) fear they will be left with no choice but to liquidate their superfluous goods.

The survey found that one in six retail brands admitted that they find it practically impossible to know how much stock they will need in coming months. And more than a quarter (27%) don’t know how to calculate excess stock.

Excess stock is a bigger problem for larger firms than SMEs. Half of large retailers ($100m-$500m turnover) said they had excess stock, compared to 45% of SMEs ($100,000-£1m).

The problem goes right across all sectors with baby and toddler the worst affected (92% with post-holiday overhang), followed by luxury (55%), homeware/DIY and gardening (50 %) and apparel (44%).

More than half of U.S. retailers (53%) are planning to offer even more discounting to try to shift the unwanted products.

“Excess stock is a huge issue for US retailers at this time of year,” said Inventory Planner CMO Sara Arthrell. “And a tsunami of returns which always comes in January and early February after peak trading is going to make these problems even worse. The key to avoiding inventory waste is by forward planning and having rapid response software which allows retailers to pivot quickly to fill order gaps and ditch items early which are not selling.”

Excess stock was a key factor in last year’s collapse of the online furniture retailer, Made.com. Before floating, it operated on a ‘just in time’ model, only buying inventory to fill orders. But much of the proceeds from the IPO were invested in stock – an excess of which contributed to its downfall.

“Made.com’s crash was a wake-up call to everyone in retail about the dangers of excess stock,” Arthrell said. “Many retailers struggled with product shortages during the pandemic due to understandable supply issues. Now they are faced with the opposite problem – a glut of unsold merchandise which is eating into profits.

“Discounting cripples margins and is not sustainable over the long-term with the cost of living headwinds all retailers are facing. That’s where technology comes in. Inventory planning provides accurate replenishment recommendations based on years of purchasing data so you are never under or overbought on inventory.”