New York, Feb. 27, 2023 – XY Retail, the global commerce solution helping retailers streamline omnichannel operations and foster the strongest, most meaningful, and most profitable relationships with their customers, today announced the launch of XY Edge. XY’s latest product delivers a seamless service that can operate through network outages and process sales faster without downtime.
XY Retail is a unified, omnichannel commerce solution focused on improving the customer experience for its clients. Faster checkout times and the ability to support sales and returns while offline or in remote locations can lead to increased customer satisfaction and prevent losing a sale to downtime. Although 87 percent of sales still happen in-store, only 37 percent of retailers have implemented technology such as Wi-Fi within stores. This lack of up-to-date technology can have profound implications for retailers in today’s connected environment.
During offline mode, XY Edge does not store credit card information on the platform but instead uses PCI-compliant payment partners and gateways to process different payment options. Users will complete a transaction offline on the XY system, and the data automatically syncs when the POS device comes back online, whether the customer paid with a credit card, an in-store gift card, or a voucher.
“We understand how difficult it can be for retail to keep up with the high expectations of luxury consumers,” said Susan Jeffers, CEO of XY Retail. “XY was built with those standards in mind. If you need to be able to offer service in a boutique location with spotty internet access, you’ll have everything you need offline – from essential product information to customer loyalty programs.”
The new offering is a powerful tool for luxury retailers to increase their sales, improve revenue, and eliminate the fear that a lost network connection means lost sales as well. To learn more about XY Edge, visit https://www.xyretail.com/XY-Edge.html
About XY Retail:
XY Retail is the only headless unified commerce platform and POS built from the ground up for retail brands that want to streamline their omnichannel operations, foster meaningful customer relationships, and redefine the in-store experience for consumers and store associates. Luxury brands worldwide have adopted XY Retail’s API-driven, mobile-first cloud platform to modernize their stores and manage their entire global retail operations – from data decisioning, stock management, and order management to hyper-personalized clienteling and merchandising experiences. The platform also boosts commerce by enabling retailers to fulfill online orders up to 300 percent faster. XY Retail is headquartered in New York and Milan and operates in over 23 countries. The company is backed by Stage 1 Ventures and Monta Vista Capital.
Learn more at www.xyretail.com.
Contacts
Cassady Nordeen, 718-644-0273